Manhattan
Move Management Services in Manhattan
The expert team at Done & Done Home (DDH) has been helping New Yorkers manage their moves in Manhattan for over 14 years, and has earned a reputation as one of the most trusted move management services throughout the city. If coordinating your Manhattan move feels like a second job, DDH takes it off your plate entirely.
Whether you need help decluttering before a single box is packed, someone to handle your building’s logistics, or a team to unpack and organize your new space from top to bottom, we manage every part of the process.
Moving Within Manhattan
Packing, move-day coordination, unpacking, and building logistics management for same-borough moves, whether across the hall or across the island
Moving Into Manhattan
Decluttering your current home before the move, strategic packing for smaller city spaces, and full setup in your new apartment
Moving Out of Manhattan
Downsizing from a city apartment to a larger suburban home, coordinating removal of items you no longer need, and organized unpacking on the other end
Estate Clearout and Move
Full-service estate management for families transitioning a loved one out of a Manhattan apartment, including inventory, donation coordination, and clearout
Moving During or After a Renovation
Coordinating the relocation of belongings around an active renovation, including temporary storage and final setup once the work is complete
Manhattan Move Management
Why New Yorkers Choose DDH for Manhattan Move Management
Experience
14 Years Managing Manhattan Moves
Our team has navigated Manhattan's unique moving challenges for over 14 years: co-op board requirements, condo move-in fees, freight elevator windows, certificate of insurance requests, and pre-war building quirks that catch inexperienced movers off guard. That institutional knowledge means fewer surprises and a smoother move day for you.
Preparation
Decluttering & Organizing
As professional organizers, we know that the preparation before your move is equally as important as the move itself. Before a single box is packed, we'll help you declutter and organize your belongings to make sure no unneeded clutter makes its way to your new home.
High-Value Care
Luxury Home & High-Value Item Experience
For over a decade, our team has specialized in working in high-end homes. We'll expertly declutter and organize your most valuable possessions with care and discretion. From fine art to designer collections to heirloom furniture, we handle high-value items with documented care.
Scheduling
Flexible Scheduling for Manhattan's Rules
With over a decade of experience, we understand how quickly life moves in NYC. From navigating co-op rules like elevator reservations and restricted work hours to meeting tight moving deadlines and everything in between, our team knows how to handle it all efficiently and professionally.
Discretion
Discreet and Empathetic Approach
We know how difficult moving can be, and the emotional circumstances that can surround it. Whether you're going through a major life change or moving an elderly parent, our team handles every move with sensitivity and personalized care to ensure that you feel comfortable and respected along the way. All projects are handled with complete discretion.
Communication
Open & Consistent Communication
We believe communication is the key to success, and from the very beginning, we're committed to establishing realistic expectations with our clients. We'll provide you with a dedicated point of contact who will be available to answer any and all questions, and will provide you with regular updates so you never feel out of the loop as your move progresses.
Client Reviews
A 5-Star Rating on Google
We hold a 5-star Google rating across hundreds of reviews from Manhattan clients, estate families, and real estate professionals. We believe our clients say it best. With countless five-star reviews, they're a true reflection of our team's ability to turn overwhelming home projects into smooth, stress-free experiences.
Move Manager vs. Moving Company: What's the Difference?
Many Manhattan residents assume hiring movers is enough. Here’s why the two roles are not the same, and why most people who’ve used both say they’d never go back to movers-only.
| DDH (Move Manager) | Moving Company Only | DIY | |
|---|---|---|---|
| Pre-Move Decluttering | Included | Not offered | Your responsibility |
| Strategic Packing | Organized, labeled, intentional | Basic or paid add-on | Your responsibility |
| Building Logistics (COI, elevator, super) | Handled by DDH | Partially | Your responsibility |
| Move-Day Oversight | Full supervision | They manage moving only | Your responsibility |
| Unpacking + Home Setup | Included | Not typically offered | Your responsibility |
| Luxury Item Handling | Specialty | Varies by crew | Limited |
| Dedicated Point of Contact | Yes, throughout | Coordinator day-of only | N/A |
| Investment | $$$–$$$$ | $$–$$$ | Time-intensive |
Manhattan Neighborhoods We Serve
DDH works throughout Manhattan. Below are neighborhoods where we regularly manage moves, with notes on the unique logistics each presents.
| Neighborhood | Common Move Context |
|---|---|
| Upper East Side | Pre-war and luxury high-rise buildings; co-op board requirements and freight elevator scheduling are standard; estate moves are frequent in this market |
| Upper West Side | Mix of pre-war co-ops and newer condos; downsize moves from family apartments are among the most common projects |
| Tribeca and SoHo | Converted loft buildings with freight elevators and large-format furniture; requires movers familiar with industrial-to-residential building regulations |
| West Village and Greenwich Village | Townhouses and low-rise buildings with narrow staircases and limited loading access; careful mover selection and timing are essential |
| Midtown and Murray Hill | High-rise condos with strict move-in windows and COI requirements; corporate relocations and furnished apartment transitions are common |
| Chelsea and Flatiron | Mix of older walkups and newer luxury buildings; clients often moving to or from this area as part of a broader NYC relocation |
| Hell's Kitchen and Hudson Yards | Growing residential market; newer buildings with more straightforward logistics, but high demand for move windows during peak season |
| Lower Manhattan and Financial District | Converted commercial-to-residential buildings; elevator access and freight scheduling are essential to plan well in advance |
Frequently Asked Questions (FAQs)
A moving company transports your belongings. A move manager, like DDH, oversees the entire relocation: decluttering before packing begins, coordinating and supervising the movers, handling building logistics on both ends, and unpacking and organizing your new home when you arrive. Most clients who use both say move management is what made the difference.
We work with our vetted network of Manhattan-experienced movers and can coordinate the hiring on your behalf. If you already have a moving company you trust, we can work alongside them as well.
Yes. Our team manages elevator reservations, COI requests, move-in fee coordination, and scheduling within building-required working hours. We've handled these requirements across hundreds of Manhattan buildings.
We can coordinate temporary storage as part of your move plan, whether you need to bridge a gap between closing dates or store items you're deciding whether to keep.
Yes. We regularly manage moves from Manhattan to Long Island, Westchester, New Jersey, and Connecticut. We handle the decluttering, packing, and unpacking on both ends.
Yes. We routinely work with fine art, antiques, designer collections, and heirloom furniture. Each piece is handled with documented care, and we can connect clients with trusted appraisers for anything that needs valuation before the move.
Contact us for a free consultation. We'll discuss your move, timeline, and priorities, and provide a clear estimate before any work begins.
About DDH
In 2011, mother-daughter duo Ann Lightfoot and Kate Pawlowski founded Done and Done Home (DDH) after using their natural organizational talents to help a friend with a move. What began as a passion project swiftly grew into a multi-million dollar business, offering expert organizing services to those throughout the Tri-State Area on a daily basis.
Not only have Ann and Kate built a team of professionals that help people throughout the Tri-State Area organize their homes, but they've also written a book, Love Your Home Again: Organize Your Space and Uncover the Home of Your Dreams , and created a course, From Chaos to Calm: A Masterclass in Home Organizing , that teaches people to love their home again.